How it works

How it works

Buy a test, choose how you provide a sample, then review results and analysis in Console.

  1. Shop a panel
    Shop a test Browse tests or curated collections (sign in before checkout).
  2. Checkout
    Checkout Patient details and sample method, then secure Stripe payment.
  3. Sample & results
    Sample & results Complete supporting information in Console, provide your sample, then review markers and analysis there.

Choose how you provide a sample

You confirm the method at checkout.

Partner clinic

Attend a partner clinic for your blood draw. Choose a clinic at checkout. No kit is posted home; the clinic takes the sample there.

  • Book with an email link after payment, or choose a clinic slot at checkout
  • Arrive a few minutes early; most appointments take around 10 minutes
  • Your contact address is for the laboratory, not kit delivery

Finger-prick kit

We post a full home testing kit to your contact address. You collect your sample at home and post it back as instructed.

  • Watch Console for kit despatch (and email when the lab ships it)
  • Follow the kit insert carefully for a usable sample
  • Turnaround starts after the laboratory receives your return
More about the process
DragonDX is one signed-in journey from purchase to results in Console.

At checkout you choose how you provide a sample. A venous blood draw is done at a partner clinic, which you pick at checkout; nothing is posted to you. A finger-prick test is done at home from a kit we post you. Which options a test offers depends on the test: some markers can only be measured from a venous sample.

After the steps above: we fulfil with the laboratory and show progress on your Console order (including kit despatch for kit orders when the lab reports it). When results are ready, open Console to review markers, ranges, and analysis, and print a DragonDX results summary if you need a PDF.

Partner laboratory report files stay with us for fulfilment. Customers use Console, not a guest download link.

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